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M35 Design - email settings for clients


You will need to use the following settings in order to set up email in Microsoft Outlook, Outlook Express etc:-

POP3 server: mail.yourdomain.com
SMTP server: As provided by your Internet Service Provider (ISP) *
* If you know that you have an 'Advanced mailbox' and/or Fasthosts Broadband/dialup, you can use smtp.fasthosts.co.uk

Webmail:
Access your mail from anywhere with an internet connection via Internet Explorer, Firefox etc.
  http://yourdomain.com
  (login with your your-email-address@yourdomain.co.uk and your email password)



How to set up email addresses in Outlook 2007

You can access Standard and Advanced Mailboxes using Microsoft Outlook 2007.

  1. Open Outlook, click Tools in the top menu, then choose Account Settings.
  2. Select the E-mail tab and click New.
  3. Select Microsoft Exchange, POP3, IMAP, or HTTP from the list of available server types, then click Next.
  4. Select Manually configure server settings of additional server types and click Next.
  5. Select Internet E-mail and click next.
  6. Enter your name in the Your Name text-box and your email address in the E-mail Address text-box
  7. Enter and confirm your mailbox password in the Password text-box, then select Remember password.
  8. Depending upon your favoured connection type select POP3 or IMAP from the drop down menu.
    In the Incoming mail server text-box, enter your POP3 mailserver - e.g. mail.yourdomain.co.uk
    If this is a Standard mailbox and you connect with a provider other than Fasthosts Broadband or Dial, follow your provider's instructions for setting up their SMTP server, then skip to step 13.
  9. In the Outgoing mail server (SMTP) text-box, enter smtp.fasthosts.co.uk.
  10. Click on More Settings
  11. Click the Outgoing Server tab and tick My outgoing server (SMTP) requires authentication and Use same settings as my incoming mail server.
    Note: Some ISPs will block port 25 for sending emails. If this is the case with your ISP you should click the Advanced tab and change your outgoing SMTP port from 25 to 225.
  12. Click OK
  13. Click the Test Account Settings button and correct any errors that it identifies.
    Note: Outlook's Test Account Settings procedure occasionally fails even if the account settings are correct. If it repeatedly fails and you are certain that the account settings are correct, skip to step 12, then test your setup by sending an email to yourself.
  14. When the test gives you the message, "Congratulations! All tests completed successfully", click the Next button, then click the Finish button.


How to set up email addresses in Outlook Express

You can connect to your mailbox using either the POP3 or IMAP protocols. As a rule of thumb it is better to use POP3 if only one computer accesses your mailbox, whilst it is better to use IMAP if you have a number of computers that will access your mailbox.

  1. Click the Windows Start button in the bottom left-hand corner of your screen, then click All Programs. Find Outlook Express in the list of software and click it.
  2. Outlook Express will open. Click the Tools menu, then click Accounts.
  3. The Internet Accounts window will open. Click Add in the top right corner. Click Mail in the menu that appears. This will open the Internet Connection Wizard.
    Note: If it is the first time you have run Outlook Express on this computer, the Internet Connection Setup wizard may start automatically.
  4. On the first screen of the Internet Connection Wizard, you'll be asked to enter a display name. This is what most email users will see in the inboxes instead of your email address. Enter your name, then click Next.
  5. Enter your full email address. This made up of the mailbox name you chose, an @ symbol and your domain name.
    Example: jeff@yourdomain.co.uk When you have entered your email address, click Next.
  6. On the E-mail Server Names screen, select POP3 or IMAP from the drop-down list.
    Enter mail.yourdomain.co.uk (replacing yourdomain.co.uk with your domain name) in the Incoming mail (POP3, IMAP or HTTP) server text box.
    Contact your ISP for your SMTP details and enter them in the Outgoing mail (SMTP) server text box.
    When you have entered your mail server names, click Next.
  7. On the Internet Mail Logon screen, enter your full email address in the Account name text box. If you enter just the mailbox name or your control panel username, this will not work.
    When you created the mailbox, you chose a password. Enter this in the Password text box.
    When you have entered your mailbox name and password, click Next.
    Important: The Log on using Secure Password Authentication (SPA) should not be selected.
  8. Click Finish and the mailbox will be added to Outlook Express.
  9. You will be left at the Internet Accounts window.
  10. Click the Mail tab, then double-click the email account you have just set up.
  11. If your ISP's SMTP server requires username and password authentication, click the Servers tab and ensure the My server requires authentication check box is selected, then click OK.
  12. Finally, click the Tools menu, then click Options. Set how often you want Outlook Express to check your mailbox for new mail in the Check for new messages text box. Click OK and your new email account is now ready to use.

Alternative instructions (from Microsoft) on setting up an email address in Outlook
Alternative instructions (from Microsoft) on setting up an email address in Outlook Express

Using Mozilla Thunderbird as your email client

Client Helpdesk

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