Privacy And The Use Of Cookies

M35 Web Design takes the processing of your information very seriously and will use your information only in accordance with the terms of this Privacy Policy.

By consenting to and agreeing the terms of this Privacy Policy you expressly consent and agree to us processing your data in the manner set out herein.

For the purposes of this Privacy Policy, the term “information” means any confidential and/or personally identifiable information or other information related to users of M35 Web Design’s services, including but not limited to clients.

This Privacy Policy explains when and why we collect personal information about people who visit our website and use our services, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Privacy Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Privacy Policy.

Any questions regarding this Privacy Policy and our privacy practices should be sent by email to Alternatively, you can telephone us on 01202 742622.


What information is being collected?

The personal information we collect might include your name, address, telephone number and email address. Via Google Analytics we may collect information on which pages of our website you visit, your IP addresses, the type of browser you use and the times you access our website.

Google Analytics have their own Privacy Policy which can be accessed here:-

If you purchase a product from us and pay by credit or debit card your sensitive card information is not held by us, it is collected by PayPal, our third party payment processor, who specialise in the secure online capture and processing of credit/debit card transactions. You can view PayPal’s Privacy Policy here:


How is your information collected?

M35 Web Design is committed to handling your customer information with high standards of information security. Information may be collected via any website form that you fill out, from an email or letter you send us, via a telephone conversation, Skype, web chat, or face to face meeting.

When you browse our website we take steps to ensure your safety. When you are on a secure page within our site, a padlock icon will appear next to the page URL (www address) in web browsers such as Google Chrome, Firefox and Internet Explorer. However, if you fill out a website contact form, or email us, the information you send is transmitted normally (insecurely) over the internet, and this cannot be guaranteed as 100% secure.

Your information might be routed via a few countries before it gets to its destination, even if the recipient is ‘just around the corner’ from you. If someone gets into your emails or intercepts them without your permission and, as a result, your personal information is shared publicly, we cannot accept responsibility. This is out of our control as this is the way the internet works.

Whilst we strive to protect your personal information, as outlined above we cannot guarantee the security of any information you transmit to us, and therefore you do so at your own risk. However, once we receive your information, we make our best effort to ensure its security on our systems.

If we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for choosing a secure password and for keeping this password confidential. We ask you not to share your password with anyone.


Why is your information being collected and how will it be used?

We use your personal information to:

Provide you with products and services and to manage your account with us.

Or for us to:

Tell you about relevant products, services and information that we think you might be interested in; also essential website security information and news, or price changes etc. This contact might be by phone, post, email, text, picture message, or other ways.

Generally, users cannot opt out of these communications, but this contact will be primarily informational in nature rather than promotional.

In order to provide and oversee our services to you, we don’t collect any personal data from you that we do not need.

All the personal data we process is processed by M35 Web Design’s staff in the UK for the purposes of administering the services and products you want us to provide you with.


Who will information be shared with?

We authorise access to personal information only for those employees and work colleagues who require it to fulfil their job responsibilities. We may also need to share your contact details with any other third parties who provide us with web services by carrying out specialist work on our behalf.

Your information will not be shared with any third parties unless you instruct us to provide you with specialist products or services that we cannot provide ourselves. For example, to enable us to register a domain name or other web product on your behalf we are obligated to share your basic contact details – name, address, email, telephone number – with third party companies.

We might also be obliged to share your information:

  • With any public authority or law enforcement agency (if they ask for it)
  • To comply with law or regulations, or for possible legal proceedings
  • If you give us personal information that’s wrong or we find out (or think) you’re responsible for fraud



How long we keep your information

We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years, after which time it will be destroyed.


What are your rights?

If, at any time you believe the information we process on you is incorrect, you can request to see this information, and even have it corrected or deleted.

If you wish to raise a complaint on how M35 Web Design has handled your personal data, you can contact us and we will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).


Use of ‘Cookies’

Like many other websites, the M35 Web Design website uses cookies. These are are small pieces of information sent by an organisation to your computer and stored on your hard drive, that allow that website to recognise you when you visit. Cookies collect statistical data about your browsing actions and patterns but do not identify you as an individual.

It is possible to switch off cookies by setting your browser’s preferences. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site.

Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you visit our site.

You can find out more information about cookies, in general, at


Third Party Websites

Some pages on the M35 Web Design’s website may include links to third-party websites. These sites are governed by their own privacy statements and M35 web Design is not responsible for their operations, including but not limited to their information practices.

Users submitting information to or through these third-party websites should review the privacy statements of those sites before providing them with personally identifiable information.

Cookies set by M35 Web Design or third party websites

Provider Name Purpose Essential to operation of site?
Google Analytics _utmz _utma These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors to the site have come from and the pages they visited. More information To opt out of being tracked by Google Analytics across all websites visit No
Add This _csoot _csuid Unique identifiers given to a computer to determine usage statistics for visitors sharing pages via the “Share” function on  M35 Web Design . No
WordPress wp-settings-1 wp-settings-time-1 These cookies are required to make our blog work, but hold no personally identifiable information. Yes
DC Storm stc1668 Performance cookie from a technology partner More information No


YouTube cookies

There may be YouTube videos embedded in our website using YouTube’s privacy-enhanced mode. This may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

For more information please visit Google’s information page.


Review of this Privacy Policy

We keep this Policy under regular review. This Policy was last updated in February 2018.



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